Author: 3twenty9

Delivery

Posted on | by 3twenty9

Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Terms and conditions of use

Posted on | by 3twenty9

Your terms and conditions of use

• No returns allowed on any soaps

We cannot accept returns on soap or any product not sealed in a container

• Returns allowed for sealed items

We allow returns of sealed bottles including massage oil, lotions, etc… within 10 days of purchase.